Last updated: 26.05.2026
This Privacy Policy explains how YOU CAN CANDLE IT collects, uses and protects the personal information of visitors and customers using our website youcancandleit.com.
YOU CAN CANDLE IT is owned by Nikolina Holewa, based in Antwerp, Belgium.
If you have any questions about this Privacy Policy, you can contact us at:
1. Data Controller
The data controller responsible for your personal data is:
Nikolina Holewa
Owner of YOU CAN CANDLE IT
Antwerp, Belgium
Email: info@youcancandleit.com
2. Information We Collect
We may collect the following personal information:
- contact information, such as your name, email address, phone number and shipping address;
- order information, such as the products you purchase, order number, order value, shipping method and billing details;
- payment information, processed securely by third-party payment providers;
- technical information, such as your IP address, device type, browser type and how you use our website;
- marketing information, if you subscribe to our newsletter or agree to receive marketing messages.
We do not store full credit card details on our servers.
3. How We Use Your Information
We use your personal information to:
- process and ship your orders;
- process payments;
- send order confirmations, shipping updates and invoices;
- respond to questions, returns, complaints or order-related issues;
- send marketing messages, if you have given consent;
- improve our website and online store;
- comply with legal, tax and accounting obligations;
- protect our rights and prevent misuse or fraud.
4. Legal Basis for Processing
We process your personal data based on:
- performance of a contract – to process and deliver your order;
- legal obligation – for tax, accounting and legal record-keeping purposes;
- consent – for example, for newsletters or certain cookies;
- legitimate interest – for example, customer service, website improvement, store security or handling legal claims.
You may withdraw your consent at any time where processing is based on consent.
5. Sharing Your Information
We do not sell your personal data.
We only share your information when it is necessary to operate our store, fulfil your order or comply with legal obligations.
Your data may be shared with:
- payment providers, such as PayPal, WooPayments or other checkout providers;
- shipping providers and delivery companies;
- technical service providers, such as hosting, website systems, security tools or administrative tools;
- analytics or marketing tools, if used and where consent is required;
- accountants, advisors or public authorities, where required by law.
6. International Data Transfers
Some external service providers may process personal data outside the European Economic Area.
Where this happens, data is transferred only in accordance with applicable data protection laws, for example using Standard Contractual Clauses or other legally recognised safeguards.
7. Data Retention
We keep personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by law.
Order and transaction data may be kept for the period required for tax, accounting and legal purposes.
Marketing data is kept until you withdraw your consent or unsubscribe.
8. Your Rights
Under data protection law, you have the right to:
- access your personal data;
- correct inaccurate or incomplete data;
- request deletion of your data in certain cases;
- restrict processing;
- request data portability;
- object to processing;
- withdraw consent at any time, where processing is based on consent.
To exercise your rights, contact us at:
You also have the right to lodge a complaint with the relevant data protection authority. In Belgium, this is the Belgian Data Protection Authority.
9. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, disclosure or alteration.
Our website uses security measures such as SSL encryption and a secure connection.
10. Cookies
Our website uses cookies to make the store work properly, support the shopping cart and provide a smooth checkout process.
With your consent, we may also use analytics or marketing cookies.
You can manage cookie settings through the cookie banner, if available, or through your browser settings.
More information may be available in our separate Cookie Policy, if provided on the website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The current version will always be available on this page, with the last updated date shown at the top.
12. Contact
If you have any questions about this Privacy Policy or how we process personal data, please contact us:
Email: info@youcancandleit.com
Owner: Nikolina Holewa
Location: Antwerp, Belgium